Social Media Landscape
Image by Ivan Walsh via Flickr

A new white paper, Social Media:  Business Benefits and Security, Governance and Assurance Perspectives (downloadable PDF), published by the Information Systems Audit and Control Association (ISACA) does an excellent job of outlining the rewards and risks for companies participating in social networking on the open web. It clearly outlines the benefits of participating in online social networks, while providing straightforward ways to manage possible issues associated with these activities.

I highly encourage any business that wants to learn about the risks and benefits of social networking on the open web to download and read this 10 page white paper.

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Friday 5 for 6/4/2010

by Ron on June 4, 2010

Ah, another week in social media and more drama from Facebook. This week, the man-child CEO, Mark Zuckerberg, went one on one (well two actually) at the D8 Conference, and by all reports, didn’t handle the heat so well when questioned about Facebook privacy issues. This was in stark contrast to more seasoned CEOs like Steve Jobs and Steve Ballmer who were clearly calm, cool, collected and comfortable being asked the tough questions.

Earlier in the week, I wrote a post on DaniWeb, called Is Zuckerberg Over His Head as CEO, questioning if Mr Zuckerberg was truly suited to be CEO of a large organization like Facebook. His performance left more questions than answers.

While all that was going on, some people tried to stage a Quit Facebook day. It didn’t go over very well, but it showed the underlying disaffection with the social media site. What’s more, we got a taste of the darker side of social media with people being sued for publicly criticizing a company on online social networks, while we were warned to watch our online reputations.

With all that as a backdrop, let’s look at this week’s Friday 5:

Photo by Bof1391 on Flickr. Used under the Creative Commons License.

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I stumbled on this excellent video today on YouTube that compares the Punk Rock movement of the 1970s with the current social media revolution going on around us.

What do you think? Is social media like punk rock (or something else)?

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Is Zuckerberg Over His Head as CEO?

by Ron on June 1, 2010

Mark Zuckerberg at South by Southwest in 2008.
Image via Wikipedia
Mark Zuckerberg achieved the ultimate geek dream when his dorm project turned into a major corporation, but is the man-child CEO really the man to lead a company the size of Facebook?

Read my full commentary on DaniWeb.

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Friday 5 for 5/28/10

by Ron on May 28, 2010

five

You can’t talk about social media this week without mentioning the on-going Facebook privacy brouhaha as I wrote yesterday in Reactions to Facebook Privacy Changes Vary.

But without a doubt, my favorite social media story this week came from the GOP, which tried its hand at social media and got a bit more than they bargained for when they opened up a social site to decide on their Fall Congressional campaign agenda.

Not far behind was Fox News anchor Greta Van Susteren, who posted a poll on her blog asking who was dumber: her or a critical viewer who wrote her to tell her how dumb *she* was. Turns out most people thought Greta was dumber by a large margin.

Sometimes that Internet can be a harsh mistress. And with that, this week’s five links in social media:

Photo by eliztesch on Flickr. Used under Creative Commons license.

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Facebook announced the long-awaited privacy setting changes yesterday and will be rolling them out to users over the coming weeks. The biggest news is that they have been simplified (supposedly) and put on one page. That should help. It was a bother moving from page to page to set individual settings, but are these changes really meaningful?

It depends who you ask.

Finally, Facebook is hoping this whole privacy conversation will go away now that they’ve made these changes, but they seem to completely underestimate the undercurrent of anger and frustration in their user base. The fact is that people should control their own data. Yes, it’s all about sharing as Zuckerberg pointed out recently, but it should be up to individuals to decide what they want to share and with whom they want to share it.

Facebook officials seem to think that just because their numbers are still growing, they have nothing to worry about, but I think they’re dead wrong. I believe that they are vulnerable to new, more open social options that respect a user’s privacy and that their business model could be more fragile than their own arrogance and myopia let them believe.

Let’s close with this video from Mashable where Facebook officials speak for themselves. I think their attitude speaks volumes. And by the way, I don’t think this is the end of the privacy conversation. In fact, I think it’s just beginning and Facebook ain’t seen nothing yet.

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This video explains why the founders of Diaspora are fed up with Facebook. They have reasons much like the rest of us. They are fed up with the idea that Facebook controls your data when they believe (and I agree), your data should belong to you and you should have complete control over it.

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Friday 5 for 5/21/10

by Ron on May 21, 2010

Five
Image by Chris JL via Flickr

Welcome back to another Friday 5. We’ve seen FourSquare mature a bit this week and Facebook continue to take hits. A group of NYU students took direct aim at the social media giant by trying to establish an open source social media platform that actually respects your privacy and security. Imagine that. As though, they needed more fuel for their trek, Mashable reported this morning that Facebook and others were caught selling user data (actual user data) to advertising platforms.

With all that as a social media backdrop, let’s take a look this week’s five links in social media:

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Foursquare check in via Gowalla
Image by docpop via Flickr

Foursquare and Starbucks announced a joint venture this week that could change the way we think about these geolocation services. We’ve all seen announcements on Twitter and Facebook from Foursquare and Gowalla (among others) about where our friends are right now. To be honest, I’ve found most of these announcements to be boring wastes of bandwidth as I wrote in Foursquare: I Really Don’t Care Where You Are.

But my snarkiness aside, I do see the commercial value of trusted friends’ recommendations. If my friend eats at a certain establishment, perhaps I will too. Starbucks this week raised the geolocation stakes when it announced a deal with Foursquare to reward people who report frequently from Starbucks. For those who aren’t familiar with Foursquare, it’s set up like a game, so the people who report most often from a given location are given “Mayor” status.

The Foursquare-Starbucks deal gives Mayors a special reward they can unlock. It’s actually a great way for businesses to reward those customers who frequent their businesses most often. I could see smaller rewards for non-Mayors who report their location as well.

While the current implementation can be annoying, this kind of deal between Starbucks and Foursquare could represent the future of the business model, and it could be something we all care more about if it involves saving money at places we frequent anyway.

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I came across a tool from an organization called reclaimprivacy.org that checks your Facebook privacy settings and indicates when you have some settings that may require adjusting.

Follow these steps to retrieve and run this tool on Facebook:

  1. Go to the reclaimprivacy.org web site and drag the Scan for Privacy tool to your Bookmarks bar in your browser.
  2. Open Facebook and click the Scan for Privacy button you retrieved in Step 1.
  3. Review the results and check the settings as indicated.

It’s a nice little tool as far as it goes. It doesn’t state which setting specifically is wrong or what you should do to fix it, but it does point you at the general settings you should be adjusting. It’s also worth noting, it gave me an error because I have my Adding Friends setting set to Everyone, meaning anyone can add me as a friend then I can accept or reject it, which seems reasonable to me.

No tool is perfect, and this one isn’t either, but it does give you a general starting point for checking the privacy settings in Facebook and I encourage everyone to run it and learn what you can from it.

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